How do I make a return?Updated 2 months ago

Returns may be initiated within 30 days of receiving your order. Items must be unopened in the original packaging.

Return by mail

Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the item you wish to return. Customers are responsible for covering the costs of returning the product(s). We recommend using a trackable shipping method and purchasing shipping insurance to ensure its safe return.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method for orders under $300. Orders over $300 will be sent a check.

A 10% restocking fee will be applied to all returns over $1500.

Non-Returnable items

Certain items may not be eligible for return due to restrictions by the manufacturer. These items will be clearly marked on the product page.